Web Designers – What They Do and Why Your Business Needs Them

Example of what web designers do, a wireframe sketch on a whiteboard.

First impressions matter, and your website is often the first point of contact between your business and potential customers. This means web design is a critical component of your business strategy and success. But what exactly do web designers do, and why is their work so essential for your business? Let’s explore.

Web Designers Come in All Shapes and Sizes

Web designers are a diverse group, encompassing a range of skills, experiences, and specialisations. Whether you’re considering hiring a freelance web designer, working with a small design studio, or partnering with a large agency, it’s important to understand the variety of professionals available so you can make an informed choice for your business needs.

Specialisations

Web designers often have specific areas of expertise. Some focus on designing the user interface (UI) and user experience (UX), ensuring your website is not only visually appealing but also easy to navigate. Others may specialise in graphic design, creating stunning visuals, and unique designs that set your business apart from others, all capturing your brand’s essence along the way. Most Web Designers will have a basic understanding of the technology and setup of the websites they design, and can, in some cases, design and create a functional website for your business, depending on the complexity of the project.

Experience Levels

From beginners to seasoned professionals, web designers come with varying levels of experience. Beginners might bring fresh ideas and innovative approaches, while experienced designers offer a wealth of knowledge and a proven track record.   

Working with Web Designers

Web designers can work in different ways—remotely or on-site, as freelancers or full-time employees, and on a project basis or ongoing support. It’s important to find a designer whose style and approach align with your business needs and goals. [Blog Link: working with web designers]

Core Skills of a Web Designer

A proficient web designer possesses a blend of creative and technical skills, enabling them to create websites that are both visually stunning and functionally robust.

1. Design Principles

Understanding colour theory, typography, and layout is fundamental. A good designer knows how to combine these elements to create a cohesive and attractive design that reflects your brand’s identity.

2. Technical Proficiency

A strong familiarity with web technology is essential to a good web designer, but ideally, they are proficient in coding languages such as HTML, CSS, and JavaScript. These skills allow designers to implement their designs accurately and ensure they function correctly across various browsers and devices.

3. Tools of the Trade

Familiarity with industry-standard design tools like Adobe Creative Suite, Sketch, and Figma is crucial. These tools help designers create and refine their designs efficiently.

4. UX/UI Design

User experience (UX) and user interface (UI) design skills are critical for creating websites that are intuitive and user-friendly. Good UX/UI design can significantly improve user satisfaction and engagement.

5. Problem-Solving

Web designers often encounter challenges that require creative solutions. Whether it’s finding a way to incorporate complex functionality or designing around technical constraints, strong problem-solving skills are a must.    

6. Communication

Effective communication is vital. Designers need to collaborate with clients, developers, and other stakeholders, ensuring everyone is on the same page throughout the project.

Example Services of a Web Designer

Web designers offer a range of services to meet your business needs, from creating new websites to enhancing existing ones. Depending on the individual web designer’s specific experience and skill set, they may only be able to do some of the following primary services:

Website Design

The core service of a web designer is creating visually appealing and functional websites. This includes everything from the initial concept and layout to the final implementation.

Branding and Identity

Web designers can help develop a cohesive brand identity through design. This includes creating logos, selecting colour schemes, and ensuring consistency across all digital platforms.

Wireframing and Prototyping

Before diving into the full design, web designers create wireframes and prototypes. They also analyse the target audience, looking for insights into functionality and design choices to better support user needs. These tools help visualise the stakeholders, structure and functionality of the website, making it easier to gather feedback and make necessary adjustments.

Responsive Design

In today’s mobile-centric world, having a responsive website is crucial. Web designers ensure your site works seamlessly on various devices and screen sizes, providing a consistent user experience.

CMS Integration

Many businesses rely on content management systems (CMS) like WordPress, Shopify, or Joomla. Web designers can integrate their designs with these platforms, allowing you to manage and update your content easily. They may work with a [web developer] if the functional requirements are complex or their skill level is inadequate to the task.

SEO Optimisation

Good web design incorporates SEO best practices, enhancing your website’s visibility on search engines and driving more organic traffic to your site. This service is not typically offered by web designers who specialise purely in the visual design of the website or work on projects that intentionally break away from typical best practices to create a unique website. For example, a bespoke app designed for in-house use only within the company would not require SEO but would require a unique user interface design.

Valuable Deliverables a Web Designer Creates for Your Business

When you hire a web designer, you’re not just paying for their time—you’re investing in valuable deliverables that can significantly benefit your business.

Custom Website Designs: A unique, tailored website design that reflects your brand and meets your specific business needs.

Style Guides: Style guides is the rule book for your brand. It ensures brand consistency by outlining the use of colours, fonts, and other design elements. The style guide can be used across other online platforms like social media, and in your print materials, like business cards, brochures, etc.

Graphic Elements: Custom graphics, such as logos, icons, and banners, that enhance your website’s visual appeal and branding. These deliverables can be used in future projects as well.

User Interface (UI) Kits: UI kits streamline future design projects by providing a set of reusable design elements. This helps keep the design consistent as the website or app changes over time and saves the business from unnecessary redesign costs.

Prototypes and Mockups: Visual representations of your website’s layout and functionality, making it easier to gather feedback and make adjustments before the final implementation.

Documentation: Comprehensive documentation and guidelines for maintaining and updating your website, ensuring its long-term success. Training materials for staff on-boarding and content management system user manuals are some common examples.

How Web Designers Work with Your Business

Successful web design projects are built on collaboration and clear communication between the designer and your business. The engagement process with a web designer has some typical components but may differ between providers. These are some of the most common industry standards:

Initial Consultation

The process begins with an initial consultation to discuss your project goals, scope, and requirements. This is where the designer gets a clear understanding of your vision and objectives.

Design Brief

A design brief outlines the project’s objectives, deliverables, and timelines. This document serves as a roadmap for the project, ensuring everyone is aligned from the start.

Feedback Loops

Web design is an iterative process. Regular feedback loops allow you to review progress and provide input, ensuring the final design meets your expectations.

Collaboration

Web designers often work closely with other team members, such as developers, marketers, and content creators. Effective collaboration ensures all aspects of the project come together seamlessly.

Project Management:

Designers use various tools and methodologies to manage projects efficiently, keeping them on track and within budget.

Post-Launch Support:

After a website is launched, web designers often provide ongoing support and maintenance, ensuring it remains up-to-date and functioning correctly. They also design future enhancements as the website’s needs evolve and change over time.

What Web Designers Require from You to Deliver Business Value

To deliver the best results, web designers need your cooperation and input throughout the project.

1. Clear Objectives

Provide clear project goals and objectives. This helps the designer understand your vision and deliver a design that aligns with your business goals. The less detail you give, the more work the web designer has to do to fill in the gaps, sometimes making incorrect assumptions.

2. Brand Guidelines

If you have existing brand guidelines, share them with your designer. If not, work with the designer to develop new ones that ensure brand consistency.

3. Website Content

Provide all necessary content, such as text, images, and videos, for the website. Quality content is essential for a successful design. Some web designers, like [Adeptive], can help you determine what content you need and source/create it.

4. Timely Feedback

Prompt and constructive feedback is crucial for keeping the project on track. Regular communication helps address any issues early and ensures the final design meets your expectations.

TIP: Slow feedback can be a project budget killer, as the underlying overhead costs of a stagnant project gradually deplete portions of the budget. As a business owner, always assume there is a cost to slow or delayed feedback.

5. Budget and Timeline

Set a realistic budget and timeline for the project. This allows the designer to plan and allocate resources effectively.

6. Access to Resources

Ensure the designer has access to necessary resources, such as hosting, domain, and existing website analytics. This helps them understand your current setup and make informed design decisions. If you don’t have a domain registered or hosting setup, then you can ask your web designer to include that in the project scope.

If you’re looking for a reliable and fast web hosting provider, I recommend , or SiteGround for a cheaper but still decent option.

Why Your Business Needs a Web Designer

Investing in professional web design cannot be underestimated as it will have a significant impact on your business. Here is a summary of several key reasons why your business needs a web designer:

First Impressions Matter

Put your best foot forward, you don’t want your customers first impression of your business to be a bad one. Since your website is often the first point of contact between your business and potential customers, A professional design creates a strong first impression, building credibility and trust.

Enhanced User Experience

Good design makes your website experience smooth and seamless. Customers can find what they want quickly and easily, leading to increased engagement and conversions. A well-designed website puts the user’s needs first, which is ideal if you want to keep your customers happy.

Mobile Responsiveness

A web designer ensures your site works seamlessly across all devices, providing a consistent user experience.

SEO Benefits

Web design impacts SEO in several ways, from site structure and navigation to mobile responsiveness and page load speed. A well-designed website can improve your search engine rankings and drive more organic traffic to your site.

Competitive Advantage

In a crowded online marketplace, a professionally designed website can give your business a competitive edge. Stand out from the competition with a unique and visually appealing website that reflects your brand’s identity.

Customisation and Flexibility

A web designer can create a website that meets your specific business needs and goals. Custom designs offer flexibility and scalability, allowing your website to grow with your business.

Brand Consistency

Professional design ensures brand consistency across all digital platforms, strengthening your brand identity and recognition.

Cost Savings

Investing in professional web design can save money in the long run by avoiding costly redesigns and fixes. A well-designed website is built to last and can adapt to changing business needs.

The Takeaway

A professional web designer brings a wealth of skills and expertise to your business, helping you create a strong online presence that attracts and engages customers. By understanding what web designers do and why their work is essential, you can make informed decisions and invest in a design that drives your business success.

As a new or aspiring business owner, it can be overwhelming to understand and appreciate how much actual work and value is attributed to your website design. If you’re still unsure you can always reach out to a web designer like Adeptive, and ask them for some guidance. Web Designers will usually be willing to sit down and have a chat with a new client to introduce them to key concepts, processes, and throw around ballpark costs for various ideas and options available that would add value to their business. All before the actual project begins.

Picture of Geoff Leask

Geoff Leask

I like to share insights and advice that I’ve often given to clients, to help them navigate the digital landscape. I've got 15+ years business and professional experience in the web industry, including building my own company.

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